![]() ![]() It could even be as simple as an outage, but if not, their equipment may require servicing.Īny software which contains errors can cause connectivity issues. If your issue persists after this and multiple devices are affected, time to call your Internet Service Provider for assistance.Note: Depending on your setup, the modem and router may be combined into one device-no need to try again if this is the case. If power cycling the router doesn’t help, do the same for your modem.Plug it back in and wait for it to reinitialize before trying to connect. If other devices are also experiencing issues, it’s more likely your network."Unable to Connect" could still mean your password is wrong. ![]() If you are getting an error message when you attempt to connect, it does not always specify that an incorrect password is being used. Verify you are using an up-to-date password.If your signal is low, move closer to your router. Is your WiFi signal weak? A poor signal can cause an inability to connect or even detect that the network is present.Can your iPhone connect to other networks? See if you can use a public network at a local coffee shop, library or anywhere that offers WiFi for the general public.Is your iPhone the only device affected? That builds a much stronger case for your iPhone being at fault. Verify that other devices can connect to the network. ![]() Do a few quick checks to sort this out rather than delving into your phone’s innards. Before we start troubleshooting issues with your phone, it’s important to make sure the phone is to blame. ![]()
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